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Plato Performance

Make every consultation
measurably better.

Plato Performance turns every visit into structured data — consultation time, follow-through on orders, missed investigations, protocol adherence, and how completely the doctor explored the case. Quality you can prove. Revenue you can grow.

Built on the same ambient AI as Plato MedScribe and connected directly to your EHR. Every consultation feeds a private, institution-specific clinical model that gets sharper with every visit.

Why Performance

Most clinics measure throughput. None measure quality.

MedScribe gives you back the hour. Performance proves what happens inside it.

Performance sits inside the consultation itself — listening, structuring, and comparing what happened to what should have happened. It tells management which doctors stick to protocol, which investigations were missed, whether orders from previous visits were actually followed through, and whether the right questions were asked. Without ever interrupting care.

For clinic groups and hospitals who want to operate on evidence, not on instinct.

Plato Performance — consultation quality analytics
What Performance Measures

The metrics that finally make consultation quality measurable.

Consultation Time & Pacing

Average and per-doctor consultation duration, time-to-first-question, and time spent on history vs. examination vs. counselling. Spot rushed visits, hidden bottlenecks, and outliers — patient by patient, doctor by doctor.

Order & Investigation Follow-Through

Track every test, referral, and prescription across visits. Was the imaging ordered last time actually completed? Did the patient come back for the follow-up? Performance closes the loop the EHR leaves open.

Missed Investigations & Protocol Adherence

Compares each consultation against the right standard-of-care pathway for the presenting complaint. Flags missed investigations, missed red-flag screens, and silent deviations from protocol — surfaced as a coachable signal, not a punishment.

Question Completeness

Did the doctor ask the relevant history questions for this complaint? Performance checks the conversation against specialty-specific question sets and reports completeness — so consult quality stops depending on who happens to be on shift.

Domain LLM That Learns Your Hospital

Ambient transcription plus structured EHR data are continuously fed into a private, hospital-specific model. Over time it learns your protocols, your case mix, and your patient population — becoming an institution-grade clinical assistant no off-the-shelf model can match.

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Built for Everyone in the Room

Value for patient, doctor, and management.

For Patients

Better history-taking, fewer missed investigations, better follow-through across visits. Care quality stops being a lottery — it becomes a system.

For Doctors

Objective, private feedback on your own consultations: where you're strong, where the protocol drifted, what to coach next. No surveillance — coaching, with citations.

For Management

A real quality dashboard for the first time: protocol adherence by clinic and specialty, missed-investigation rate, order completion, and consultation efficiency. Defensible to regulators, payers, and boards.

How It Works

Three streams. One quality engine.

1

Listen to the Consultation

The same ambient AI behind Plato MedScribe captures the conversation in real time — multilingual, Arabic-fluent, and deployed exactly where MedScribe is already running.

2

Pull the EHR Context

Performance integrates via FHIR with the EHR — orders, results, prescriptions, prior visits, problem lists. Every consultation is scored against the patient's longitudinal record, not just today's visit.

3

Score, Surface, and Learn

Every encounter is automatically scored on time, follow-through, missed investigations, protocol adherence, and question completeness. The same data continuously trains a private hospital-specific clinical model.

Security & Compliance

Security That Hospital CISOs Demand

Enterprise-grade encryption. Immutable audit logs. Data residency guarantees. Zero patient audio retention (configurable).

HIPAA & HITECH Compliant (US deployments)
GDPR Compliant (EU deployments)
SDAIA-Aligned (Saudi Arabia) | UAE Data Office Certified
SOC 2 Type II | ISO 27001 Certified Hosting
WHO AI Ethics Guidelines Compliant
On-Premise Deployment Option Available
ISO 27001SOC 2HL7 FHIRHIPAAe1
Who It's For

Built for the people who own consultation quality.

Chief Medical Officers & Quality Directors
Move from anecdotal quality reviews to structured, every-visit measurement. Protocol adherence, missed-investigation rate, and follow-through — defensible for regulators, payers, and the board.
Clinic Group Owners & Operators
Compare doctors and clinics on consultation time, completeness, and follow-through without surveilling them. Identify what your best clinicians do differently — and replicate it.
Hospital IT & Innovation Leads
Connects through SMART on FHIR. No replatforming, no rip-and-replace. Performance lives alongside the EHR and the existing scribe — and feeds a private institution-specific clinical model.
Pilot Benefits

Pilot Program Benefits: Limited Availability

Priority Feature Development Shape the roadmap
Dedicated Clinical Success Manager White-glove onboarding
Discounted Pilot Pricing Lock in early-adopter rates
Co-Publish Research Outcomes Peer-reviewed validation opportunity
Direct Line to Product Team Weekly feedback sessions

Only 200 hospital systems will be accepted into the 2026 pilot program.

FAQ

Your Questions, Answered

Find clear, quick answers about AI diagnostic decision support.

Five things, on every consultation: (1) consultation time and pacing, (2) follow-through on previously ordered tests, referrals, and prescriptions, (3) missed investigations vs. the right standard-of-care pathway for the presenting complaint, (4) protocol adherence, and (5) question completeness — was the relevant history actually taken? All scored automatically from the ambient transcription plus your EHR data.
Background

Stop guessing aboutconsultation quality.

Performance is for clinic groups and hospitals who want to operate on evidence — not on instinct. Pair it with Plato MedScribe and turn every consultation into both a finished note and a quality data point.

Limited 2026 pilot cohort. Priority for GCC clinic groups and hospitals.